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Tuesday, May 6th, 2008 02:30 pm
I've spent the last several months being accused of loading inappropriate software on my computer, being an idiot, and being cursed - in various combinations. Because I was having problems with my computer that no one else was. They are identical machines, purchased at the same time, with identical software... so all of my errors and crashing and problems had to be something I caused, right?

Back up to... I don't remember when it was. A year ago? We got dual monitors. I did not ask for them, I did not like them. Still, I simply moved one off to the side and just didn't use it. No big deal to me. Of course, this irritated the IT guy - how could I have something so cool and not use it?! Frustrated with me for not using it, he asks if I would prefer a single wide-screen monitor. I say yes, that would be lovely. Bear in mind I never asked for it to be taken away (though later this will also be blamed on me) and I was coping. The switch is made.

I don't know that I noticed anything right off, but AutoCad has always been finicky. It's a horrid program, really. But lately my problems seem above and beyond the normal annoyances, and I'm losing a lot of work (today the computer crashed three times, I've lost a good two solid hours of work - I know, nothing compared to some of you, but this happens on a nearly daily basis for me, so it does add up). So finally, this afternoon, if froze with the fan running at top speed and I went and got the IT guy. Who went and got the other IT guy. Who looked into the computer and said, "It's doing what it's supposed to be doing, that's the fan trying to cool the processor. It's preventing it from overheating, not malfunctioning at all!" That, of course, begs the question 'why is it overheating?' Which he answers with his next question.

"Where's her video card?"

This, it seems, is a good question - nearest we can tell it was taken out when the dual monitors were taken away, because I didn't 'need' it to support two monitors anymore. Nevermind I run the most video intensive program in the city!

So I've been running AUTOCAD for months on a computer with just the on-board video. That explains the freezing, and the crashing, and all the problems I've been having. I doubtlessly shortened the lifespan on my poor processor, but it only has to last another year or so.

Please let it last until we get replacements... I've already blown up the computer once (bad power supply) and I can't take any more 'she's a curse!' comments...
Tuesday, May 6th, 2008 08:19 pm (UTC)
Sounds like somebody needs backhanded.
Tuesday, May 6th, 2008 10:29 pm (UTC)
I normally side with the IT guy, being an ex-IT guy myself, but I never accuse the client of loading malware or being an idiot. There is just too many worms that can infect a PC and drop it's own inappropriate software without the user's knowledge that to say a user did it knowingly is not only arrogant, it's stupid.

Plus if that ever happened to me where they took my GPU by mistake, I would remind them that every minute I waste because of their mistake also wastes the company major money. Then I would remind them that I have to inform my boss of this bleeding of company money.

Then I would phone them every hour that the GPU is not back in my system and simply say "tick, tick, tick" and hang up.

But then being an ex-IT guy I can be a real ass to the current IT guys...